Frequently Asked Questions
Everything you need to know about your KittySpout fashion experience.
How do I determine the correct size for my order?
We provide a detailed sizing chart on every product page. Since our fashion cuts vary between slim and oversized fits, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. If you need a different size or color, our easy exchange portal allows you to swap items quickly to ensure you love your look.
How should I care for my KittySpout garments?
To maintain the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions, including ironing temperatures, are located on the inner care label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
Are your materials sustainably sourced?
KittySpout is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections, and we partner exclusively with manufacturers who adhere to fair labor practices and environmental standards.